Customer Quotes

I've been a customer of the top venture capital firms, so I know exactly what they do and don't do.

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.

Our new attitude is how can we put you in front of our customer.

I dress women the way I see them and the way I envision them from day one, thus my customer knows that what she is looking for she will get.

As regards this country, in which protection has always to some extent existed, it is the best customer that England ever had, and our demands upon her grow most steadily and regularly under protection.

I don't like to dictate the style to the customer, I believe people give something their own trend.

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.

So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass.

We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for the communities in which they work and live.

Right or wrong, the customer is always right.

You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back.

It puts the provider in a situation of looking for ways to have someone else pick up a piece of the cost. As a result, every customer who has insurance ends up paying a 'hidden premium.' It simply adds to the health care cost burden.

Our multiaccess approach will make the life of the customer simpler.

The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it for both. We don't really care, as long as we're selling the one the customer wants.

Our customer base is not necessarily a leader, an early adopter.

If you make the customer a promise... make sure you deliver it.

To give money to a woman - and here I must speak as a man - is to deny her special quality, her irreplaceability, and reduce her unique amiability to a commodity. Money takes away her name, while transforming her lover into a nameless customer of a market of appetites.

I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

But nothing is better than the market, where the customer and the business deal directly with each other, because if you rip people off, word gets out. That business eventually loses its customers, and the good ones that serve people well get the business. You get government in there, and it's just more money for the lawyers who write the bills.

Let's hold insurance companies accountable the right way by making them put their whole customer base on the line.

For a long time I was looking for my perfect equilibrium, my mojo. And now I think I'm getting there: I've found my customer, my silhouette, my cut.

And our size: The company this year is going to be close to $50 billion, so if that's the case and you can continue to grow that fast, I would rather put my energies to solving customer problems and growing our business than worrying about integrating and laying people off.

There is one other business where the customer is always wrong and that's the media.

The golden rule for every business man is this: 'Put yourself in your customer's place.'

This year I hope to introduce legislation that would require Power Administrations to list direct and indirect costs associated with ESA compliance as a line item on customer's power bills.

Courteous treatment will make a customer a walking advertisement.

Even if someone is already in your market space, ask yourself whether you can approach it from a different angle and thereby secure your own customer base.