Quotes By Jeff Bezos
Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
Jeff Bezos
There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
Jeff Bezos
It is very difficult to get people to focus on the most important things when you're in boom times.
Jeff Bezos
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Jeff Bezos
What consumerism really is, at its worst is getting people to buy things that don't actually improve their lives.
Jeff Bezos
If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
Jeff Bezos
The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about - they weren't putting electricity into the home. They were putting lighting into the home.
Jeff Bezos
You know, we love stories and we love narrative; we love to get lost in an author's world.
Jeff Bezos
There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.
Jeff Bezos
On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big.
Jeff Bezos
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos
A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
Jeff Bezos
But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908.
Jeff Bezos
People forget already how much utility they get out of the Internet - how much utility they get out of e-mail, how much utility they get out of even simple things like brochureware online.
Jeff Bezos