Quotes By Jeff Bezos

We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldn't be in this business.

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

I'm a big fan of all-you-can-eat plans, because they're simpler for customers.

What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.

You're not going to make Hemingway better by adding animations.

My view is there's no bad time to innovate.

Because, you know, resilience - if you think of it in terms of the Gold Rush, then you'd be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innovation, there isn't a last nugget. Every new thing creates two new questions and two new opportunities.

Strip malls are history.

I'm skeptical that the novel will be 're-invented.'

I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.

For many people, extended reading sessions on an LCD display cause eyestrain.

I went to Princeton specifically to study physics.

The thing that motivates me is a very common form of motivation. And that is, with other folks counting on me, it's so easy to be motivated.

I think that, ah, I'm a very goofy sort of person in many ways.

What's dangerous is not to evolve.

You want your customers to value your service.

Millions of people were inspired by the Apollo Program. I was five years old when I watched Apollo 11 unfold on television, and without any doubt it was a big contributor to my passions for science, engineering, and exploration.

I like having the digital camera on my smart phone, but I also like having a dedicated camera for when I want to take real pictures.

I've always been at the intersection of computers and whatever they can revolutionize.

Cultures, for better or worse, are very stable.

I think there are going to be a bunch of tablet-like devices. It's really a different product category.

I very much believe the Internet is indeed all it is cracked up to be.

My own view is that every company requires a long-term view.

The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil.

Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress.

One of the things it was obvious you could do with an online store is have a much more complete selection.

The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?'

A company shouldn't get addicted to being shiny, because shiny doesn't last.

Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.

The book is not really the container for the book. The book itself is the narrative. It's the thing that people create.