Customer Quotes
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
Tom Peters
So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass.
Sanjay Kumar
We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for the communities in which they work and live.
Arthur Blank
You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back.
Alexander Turney Stewart
It puts the provider in a situation of looking for ways to have someone else pick up a piece of the cost. As a result, every customer who has insurance ends up paying a 'hidden premium.' It simply adds to the health care cost burden.
David Obey
The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it for both. We don't really care, as long as we're selling the one the customer wants.
Michael Dell
To give money to a woman - and here I must speak as a man - is to deny her special quality, her irreplaceability, and reduce her unique amiability to a commodity. Money takes away her name, while transforming her lover into a nameless customer of a market of appetites.
James Buchan
I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.
Jim Cantalupo
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig Ziglar
But nothing is better than the market, where the customer and the business deal directly with each other, because if you rip people off, word gets out. That business eventually loses its customers, and the good ones that serve people well get the business. You get government in there, and it's just more money for the lawyers who write the bills.
John Stossel
The golden rule for every business man is this: 'Put yourself in your customer's place.'
Orison Swett Marden
Let's hold insurance companies accountable the right way by making them put their whole customer base on the line.
Ron Wyden
For a long time I was looking for my perfect equilibrium, my mojo. And now I think I'm getting there: I've found my customer, my silhouette, my cut.
Alexander McQueen
And our size: The company this year is going to be close to $50 billion, so if that's the case and you can continue to grow that fast, I would rather put my energies to solving customer problems and growing our business than worrying about integrating and laying people off.
Kevin Rollins
This year I hope to introduce legislation that would require Power Administrations to list direct and indirect costs associated with ESA compliance as a line item on customer's power bills.
Cathy McMorris
Even if someone is already in your market space, ask yourself whether you can approach it from a different angle and thereby secure your own customer base.
Benjamin Cohen
I am a fashion designer. I'm not an environmentalist. When I get up in the morning, number one I'm a mother and a wife, and number two I design clothes. So the main thing I need to do is create, hopefully, exquisitely beautiful, desirable objects for my customer.
Stella McCartney
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
Sanjay Kumar
At the end of the day, I want to create collections that, although I am inspired by very creative women, I want my customer to walk away with a silhouette that she doesn't even know what collection it comes from. That it just lasts in her wardrobe and makes her feel strong and confident and hopefully happy.
Rachel Roy
Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.
Scott Cook