Customer Quotes

I am a fashion designer. I'm not an environmentalist. When I get up in the morning, number one I'm a mother and a wife, and number two I design clothes. So the main thing I need to do is create, hopefully, exquisitely beautiful, desirable objects for my customer.

At the end of the day, I want to create collections that, although I am inspired by very creative women, I want my customer to walk away with a silhouette that she doesn't even know what collection it comes from. That it just lasts in her wardrobe and makes her feel strong and confident and hopefully happy.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

There are a lot of people who touch the customer.

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services.

We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.

Because Microsoft seems to sometimes not trust customer choice, they salt XP with all these little gizmos and trap doors to get people to try Microsoft stuff. But the reality is that we're downloading more players than we ever have on a worldwide basis.

So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation.

The gun dealer is not only paying these two police officers, but more importantly, the gun dealer has said he will never again sell more than one gun to a customer. This is exactly what we're trying to get the gun industry across the country to do.

The first step in exceeding your customer's expectations is to know those expectations.

It's so important your customer can rely on you for your classics.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

When you stop talking, you've lost your customer. When you turn your back, you've lost her.

But the customer is the final, final filter. What survives the whole process is what people wear. I'm not interested in making clothes that end up in some dusty museum.

New Hampshire state government is a big customer for prescription drug companies. Just as businesses do, we should take advantage of the bargaining power we have as a big customer.

One, we committed to put about 650 people in the field to focus totally on customer satisfaction.

Innovation comes from the producer - not from the customer.

The Winter Kate-House of Harlow 1960 customer is a multi-tasker, therefore it's important that they are able to put together an outfit with ease and elegance. Pieces that are easy to mix within their own wardrobe. Easy dressing while maintaining a well put together look.

It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.

People will buy anything that is 'one to a customer.'

In 2000, when my partner Ben Horowitz was CEO of the first cloud computing company, Loudcloud, the cost of a customer running a basic Internet application was approximately $150,000 a month.

One should always try to do the best you possibly can. I'm not in a race to the finish line - I won't put anything out until it's completely ready. You want to keep it special and unique for the customer.

My customer isn't wrapped up in labels and money.

Pager companies are very much looking to provide new services to help them regain some of their customer base.

There's a battle between what the cook thinks is high art and what the customer just wants to eat.

No one bill will cure the problem of spam. It will take a combined effort of legislation, litigation, enforcement, customer education, and technology solutions.