Quotes By James Cash Penney
Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
James Cash Penney
Men are not great or small because of their material possessions. They are great or small because of what they are.
James Cash Penney
Every man must decide for himself whether he shall master his world or be mastered by it.
James Cash Penney
Salesmanship, too, is an art; the perfection of its technique requires study and practice.
James Cash Penney
It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
James Cash Penney
My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
James Cash Penney
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
James Cash Penney
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
James Cash Penney
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
James Cash Penney
Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.
James Cash Penney
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
James Cash Penney
No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.
James Cash Penney
No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't.
James Cash Penney
No serious-minded man should have time for the mediocre in any phase of his living.
James Cash Penney
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
James Cash Penney
We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.
James Cash Penney